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Index Page › Jobs & Employment › CV & Resumes
 

Resume Format: Problem Action Result

 
Author: Carl Mueller

What resume format should you use when putting your job accomplishment bullet points together?

Specifically, how should you structure the text in your resume to get the best and biggest positive impact that will result in more interviews?

Hiring managers hire someone because they have a problem that they need solved. Therefore your resume needs to clearly illustrate your accomplishments, proof of the problems that youve solved.

When you are putting your resume together and are typing your bullet points describing each job youve held, remember that youre not putting together a job description.

You need to type your bullet points to describe your accomplishments and achievements, not simply state what you did in that position.

A good way to accomplish this is to structure each point with the following format:

Problem, Action, Result.

Here it is explained in more detail:

Problem: Explain a problem or situation that arose in your job.

Action: Explain the action that you took to deal with and solve the problem or situation described above.

Result: Explain the result of the action you undertook to solve the problem or situation described above.

Specifically, lets say you are a sales manager and you have a group of sales staff who arent meeting their sales quotas. You decide to retrain the staff in sales techniques to improve their sales skills and as a result profitability increased by 15%. Here is how you could structure the bullet point in your resume:

  • Took 5 underachieving account managers and upskilled them in modern sales techniques resulting in increased profitability of 15%.

    The problem you faced was underachieving sales staff, the action you took was to retrain the staff, and the result was an increase in profitability of 15%.

    Doesnt this sound better and more impactful than simply saying Managed sales staff or something similar to this?

    Not only does the first example contain far more detail, it uses action verbs such as upskilled and uses specific numbers to describe the number of staff in question and the specific result of the action, an increase in profitability of 15%.

    In short, your bullet points should include as much detail as possible and should use action verbs that explain not what just what you did in the job, but what you accomplished.

    Hiring managers want to read about your accomplishments not simply a rehash of your job description.

  • Author Bio:

    Carl Mueller

    My name is Carl Mueller and I'd like to thank you for learning a bit more about me!

    I feel that I have numerous relevant experiences during my career that come in useful when helping people with their careers:

    I know what it’s like to work internationally, having worked overseas (in New Zealand, from 1994-1998).

    I've survived several corporate downsizings while many of my colleagues were being laid off.

    I have also experienced being laid off twice myself during corporate downsizings.

    I know what it’s like to be self-employed.

    I've helped many people find better jobs. I started to work as a professional recruiter in 2000 first as an Information Technology (IT) recruiter and then in general recruitment across many industries including IT, manufacturing and marketing. Since this time, I have helped many people find their dream career and it’s a great feeling.

    I experienced one of the slowest hiring periods in recent memory especially during the general hiring slowdown that followed the Y2K frenzy in 1999, the bursting of the dot com bubble in early 2000, and then the employment market bottoming out following September 11, 2001.

    These were certainly not great times to be a job searcher in most industries nor was it a particularly good time to be a recruiter.

    Following this, I began running the day to day operations of an Internet-based company in early 2003 that focused on developing online software and subscription-based websites for consumers. It was then that I fully realized the power, usefulness and potential of the Internet which really spurred me to set up my own website which you can view in my Personal URL section below this bio.

    I’m also a Platinum Ezine Articles Expert as recognized by EzineArticles.com, one of the most visited websites on the Internet. This special designation is earned by having consistently high-quality articles published and viewed on their website. All of my submissions are related to helping you find your dream career and many of my articles get reproduced on other websites by their webmasters.

    Good luck with your career and I hope I have been of assistance to you!

    You can search for this article using: sample resumes, free sample resumes, free resumes, examples of resumes, best free samples of resumes
     
     
     

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